The Consumers Advocates Inc., have informed Commissioner Gamaliel Cordoba of the National Telecommunications Commission, that the three telecom companies, Cruztelco, Globe Innove and PLDT are not fully interconnected, “contrary to rulings of the NTC”.
Linda Basmayor, president of CAI, in a letter, said that while Cruztelco and Globe were interconnected in February 2001, problems on interconnection with PLDT have been noted.
The group pointed out that long distance charges apply when a Cruztelco subscriber makes a call to a PLDT user and the caller has to key in the ‘035’ Negros Oriental area code but calls made from PLDT or Globe to the other two providers are not charged.
The group is asking the NTC for “swift action” on the full interconnection, and the provision of enough interconnection circuits to facilitate efficient communication between subscribers of different telephone companies.
The CAI also sought a refund for what it calls unfair charges due to long distance rates charged by telephone companies from the time that they should have been interconnected.
The CAI met recently with the local NTC representative, Bill Peralta. (The Visayan Daily Star)